The Thompson Hotel and The National Install Audiovisual Solution

The perfect audiovisual solution for luxury establishments

Introduction

Located in the historic National Building in downtown Dallas, the Thompson Hotel by Hyatt is a mixed-use luxury property offering award-winning hospitality and scenic views. Within the same structure is The National Residences, a high-rise rental community that offers urban-luxury living and incredible amenities – including all of the Thompson Hotel’s perks and services. Both properties offer an unrivaled travel and living experience, with multiple in-house restaurants led by the nation’s most prominent chefs and art curated by world-renowned artists. First-class amenities for all residents and guests include a 14,000 square foot ballroom, two-acre pool deck, library, wine room, theater, golf simulator, inroom dining, housekeeping, dry cleaning, valet parking, pet concierge services, a full-service spa, yoga lawn, and fitness center – just to name a few. The National houses 219 rooms with 52 suites in the 51-story historic building.

The Challenge

As a historic Dallas landmark, the National needed an AV system that would enhance the luxury experience for employees, residents, and guests while also adhering to the city’s strict historical building code. “AV project timelines and budgets don’t have a lot of cushion – especially when dealing with historical building regulations,” said Terra Bridge CEO Alan Hill. “It’s too time-consuming to develop unique solutions from scratch, so it’s critical to develop documented, proven code and configuration standards that can be modularized and reused.”

Creating a unified control and automation system to accommodate the specific needs of the hotel industry as well as the unique needs of an apartment community presented its own set of challenges. First, the project required a robust control, video, and content distribution system to manage expansive common spaces and amenity offerings. Simultaneously, this system needed to be simple enough for users – from employees to guests – to operate without any training. Terra Bridge, the AV integration firm tasked with searching for the perfect solution, found it in SAVI 3.